Dignity Health ( dignityhealth ) in Phoenix no longer accepts Blue Shield of Arizona (BCBSAZ)

Feb 02, 2024
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Blue Cross Blue Shield of Arizona (BCBSAZ) and Dignity Health have ended their deal. This means that services for Dignity Health in Maricopa and Pinal Counties will no longer be available. What's next?

After talks with Blue Cross Blue Shield of Arizona (BCBSAZ) broke down, Dignity Health announced  it will leave the AZ Blue network on February 1, 2024.  BCBSAZ says its offers were fair and reasonable, but Dignity Health turned them down. Because of this exit, Dignity Health will no longer be in-network with many private group plans (see below for the plans affedted). However, they will still be in-network with FEP, Medicare Advantage, and ACA plans until January 1, 2025. BCBSAZ pointed out Dignity Health’s large profits; $153 million, BCBSAZ disagrees with Dignity's claim that they need higher payments and stresses how important it is that care is affordable and costs are agreeable to both parties.


Visits to the emergency room and ongoing care at Dignity hospitals will still be paid for.

Impacted Dignity Health facilities include:
Dignity Health St Joseph’s Hospital and Medical Center (including off– campus locations) 

    • Dignity Health Chandler Regional Medical Center (including off– campus locations) 
    • Dignity Health Mercy Gilbert Medical Center 
    • Dignity Health St. Joseph’s Westgate Medical center 
    • Dignity Health Arizona General Hospital – Laveen 
    • Dignity Health Arizona General Hospital – Mesa 
    • Dignity Health urgent care centers (Gilbert, Awhatukee and Maricopa) 
    • Dignity Health Medical Group/SJHMC Physician Services  
    • Dignity Health at Home

Affiliated Clinics:
One Medical clinics affiliated with Dignity Health, which are limited to the following locations:

    • Biltmore (2201 E Camelback Road Suite 101A; Phoenix)
    • Kierland (15210 N Scottsdale Road Suite 275; Scottsdale)
    • San Tan (2196 E. Williams Field Road #116 SanTan Village; Gilbert)
    • Fashion Square (7150 E Camelback Road Suite 105; Scottsdale
    • Dana Park (1744 S Val Vista Dr. Suite 5-108; Mesa)
    • Queen Creek (21295 S. Ellsworth Loop; Queen Creek)
    • Tempe (222 S Mill Ave, Suite 123; Tempe)
    • Tia
    • Arizona Diagnostic Radiology

Please keep in mind at the Center for Neurology and Spine we know how important it is for people to be able to get and keep medical care and we still participate in the Blue Cross Blue Shield (BCBS) insurances. At CNS we are still dedicated to giving the best neurological care in Phoenix, Arizona and we are proud to accept BCBS insurance, to ensure that our current and new patients can continue to get the best care without any problems.

We are experts in many neurological services, the skilled people on our team are committed to giving you unique health solutions that meet your needs. We are here for BCBS people in Phoenix who need good neurology care. Make an appointment today at The Center for Neurology and Spine by calling or on the website.


We have two locations and currently accepting neurology patients in Phoenix Arizona here:

North Phoenix: Our building is conveniently situated at 3805 E Bell Road, Suite 2400, Phoenix, AZ 85032-2181 for people who live in the North Phoenix area.

Paradise Valley: Our 32nd Street branch, which is at 4400 N 32nd St., Suite 150, Phoenix, AZ 85018, is also open to people from the Biltmore area.

Statements from Both Parties: